Team: Family Health
Challenge: To improve data quality and billing for Transitional Care Babies
Feedback: More valuable than I could have imagined. Best leadership course I have completed with tools I feel encouraged to use. Structure to move forward invaluable
Toolkit Used: Clarify Purpose, Accountability, Win/Win, WIGS, Lead measures
Result: Recording and filing of Transitional Babies movements has almost doubled as a result of all staff understanding the importance of completing paperwork correctly can contribute an extra £410 per baby per day
Impact:Increased monetary value from 350 days a month in April 14 @ £143,000 to 690 days in July 14 @ £282,900. This level of billing has been maintained.
Interview with Simon Evans