Team
Family Health
Challenge
To improve data quality and billing for Transitional Care Babies
Feedback
More valuable than I could have imagined. Best leadership course I have completed with tools I feel encouraged to use. Structure to move forward invaluable.
Toolkit Used
Clarify Purpose, Accountability, Win/Win, WIGS, Lead measures
Result
Recording and filing of Transitional Babies movements has almost doubled as a result of all staff understanding the importance of completing paperwork correctly can contribute an extra £410 per baby per day.
Impact
Increased monetary value from 350 days a month in April 14 @ £143,000 to 690 days in July 14 @ £282,900. This level of billing has been maintained.